Order processing issue

Incident Report for Cleverbridge Platform Status

Resolved

The order backlog has been cleared.
Posted Oct 01, 2017 - 10:43 UTC

Monitoring

The problem has been resolved. A backlog of orders is currently being processed.
Posted Oct 01, 2017 - 10:03 UTC

Identified

We are currently experiencing a delay with order processing. Also, loading transactions in the Commerce Assistant is affected.
We are working on a resolution.
The order process for accepting new orders is not affected.
Posted Oct 01, 2017 - 09:00 UTC